Door Step School: Education now goes to every doorstep

India is a developing country with a developing population, developing economy, developing education. But is education really developing amongst the people who are born poor and underprivileged. Door Step School has taken the big leap to change the present and to make 100 percent literacy a reality. This is a group of people whose main motivation in life is ‘service to society’ and they believe the best way to do so is to usher in a wave of knowledge that engulfs the future of our nation – the children. Meet Mrs. Rajani Paranjpe, the founder member, who says “We go where ever the children are and start the class right there”.

School on Wheels

School on Wheels

This inspiring lady, whose mission in life is spreading primary education, has closed many prisons as the saying by Victor Hugo goes “He who opens a school door, closes a prison”. When approached by The Better India for a brief glimpse into their world and how they work, she was kind enough to answer all our questions. Below is a detailed interview with Mrs. Rajani about her fantastic initiative, Door Step School:

What is the main objective that Door Step School is aiming at?

Hundred percent literacy through total school enrollment and quality education for all.
We bridge in the gaps in government’s efforts in achieving these goals. Our public education system faces three major problems in this regard, namely, non-enrollment, wastage (dropping out of school at early stage) and stagnation (not achieving the expected level of learning at respective stages in school). All our programs are designed to address these problems.

Education moves on to every door step – What was the initial thought process behind this philosophy?

I am a Social Worker by profession. I took this path because I always liked to work for and with people. So after nearly 15 years of my graduation (and infact 15 years of married life!) I took up a course in social work and after a few years of working in the field I joined the College of Social Work Nirmala Niketan, Mumbai, University of Bombay, as a member of faculty. I used to teach Research Methodology and Indian Social problems.

I selected Primary education as the mission of my life because I felt:

  • Education or rather illiteracy was the problem we needed to address on a war footing
  • Working with just one person in a family is usually sufficient because that person with a little education sees to it that his/her children get education.
  • We focused on 3-18 age groups, because my experience says it is far easier to teach a child than to teach an adult.
  • Messages such as health and family planning etc. can be given to a much larger population at much lesser cost if the population is literate.
  • Education is one national problem which can be solved permanently once all the children are in school and are literate.

I made a plan to start four programs through Door step School. They are literacy classes (literacy is defined as being able to read a newspaper), study classes, pre-primary education and community libraries.

After having a clear idea of what I wanted to do, I shared it with like minded people one of whom was Ms. Bina SethLashkari, a student of mine for two years. She and a few others from the college joined hands with me and we founded the organization in 1988-89 in Mumbai.

We named our organization ‘Door Step School” because we go where ever the children are and start the classes right there. E.g. we held classes on pavements or on road construction sites, building construction sites outside big markets, railway stations etc. We have added a few more programs along the way but the core programs have remained the same.

What challenges did you face in the initial day? How did your team deal with them?

We did not face many major challenges as such. I think the following factors helped us in our smooth functioning:

  • All of us who started the program were professional social workers and were in the field of social Work for some time before we started an organization.
  • The field we have selected is relatively simple, the work is primarily developmental,
  • The time was ripe for such activities and
  • We had a very focused approach with clear plan in front of us.

However, after we started working with the children of construction workers, we faced the challenge of tracking them when they moved from one site to another. Our search for an effective solution to this problem is still on.

Could you provide a brief insight into the projects that you run?

Computer as a teaching aid

Computer as a teaching aid

As I have mentioned earlier, all our programs are designed to address three major problems of our public education system. The target group is 3-14 (although we cater to children upto 18).
Pre-primary education serves two purposes – it prepares the child and the parents for schooling. On a more practical note it gives us the idea about which children are ready for school admission at the beginning of the next academic year. This ensures near-complete and timely enrollment.

For admitting children to school a birth or age certificate is required which many of the parents we deal with do not possess. We help them to get the age certificates and enroll children in school.

We provide school transport so that children attend school regularly which helps preventing school dropout and stagnation.

Study support classes to children attending school helps improve the quality of education which in turn reduces the chances of dropping out of school prematurely.

NFE (Non–Formal Education) classes helping reduce illiteracy.

School on Wheels, a bus which is designed as a class room helps us to take classes for children who are on streets and there is no place to gather them and teach them. It helps to cover those who would otherwise remain untouched.

School and Community Libraries as well as Reading Classes based in schools help in improving reading ability which is basic to any educational achievement

As an ending note, would you be able to tell us the difference that Door Step School has brought about on our society?

It is difficult to answer this question because the work we are doing is very small as compared to the need for such programs. Therefore I would rather not claim anything on the scale of society or nation.

However in the lives of children whom we have touched we have definitely made some impact or the other although this impact is not perceptible or measurable always. Some of our children have completed education and doing well in life. Some have left education midway and continued with their lives. It is their children who will benefit from the exposure we have given to their parents.
We experience this and we have many examples to show that a child who was with us even for a short time has nurtured a dream of sending his/her children to school and acts upon it when the time comes. We see this change in the attitude of ‘parents’ as our major gain. It shows that the root of education has struck in the family and now we do not have to worry. It will spread, we hope.

To know more about Door Step School, visit their website here: www.DoorStepSchool.org

Tip provided by a TBI reader, Zankhana Patel.

This article has been written by Malavika Tewari. Malavika is a NIFT graduate and has been working in the apparel sector for past 2 years. She has great fervor for reading and has observed the delight in writing for past few years.

Magic Bus: Sports For Development

For most of us learning means sitting in classrooms and cramming formulas, theories or maybe (if I stretch it) reading and discussing with the teachers. With the current structure of dispersal of education, the outdoors seem to be long-forgotten!

Mathew Spacie understood the importance of outdoors in learning. Once whilst practicing rugby with friends he met some boys from the slum in Fashion Street in South Mumbai and invited them to join his group. Within 6 months a rugby team was formed and within a year the team started competing in national tournaments.

It soon became clear to him that taking a child away from the squalor of his/her immediate environment to a mountain or a sports pitch meant creating a learning environment unparalleled in the child’s life. It was the thought of a ‘vehicle’ picking children up and taking them on a fantastic journey that gave birth to the name Magic Bus. For the children, the journey represented a new adventure to somewhere that was safe and packed with a lot of fun.

The core principle of Magic Bus is Sports For Development. India has the youngest population in the world and it is the youth who are critical for the development of communities. Sport is something that is close to young peoples’ hearts and through its inherent attributes of active participation, energy, empowerment and social inclusion it provides an ideal platform for working with youth and helping them recognize their power and potential.

Magic Bus is working as a technical advisory to a UNICEF program along with the UK sport and Indian ministry for Youth Affairs and Sport to take sport for development to communities across India in a project known as ‘ International Inspiration’.

Magic Bus also works with communities like Dharavi and slums in Mankhurd and Colaba, where the project  is headed by two local community coordinators. These coordinators are primarily responsible for sensitizing the community about sport-for-development and Magic Bus, bringing the children to sessions and further mobilizing community support.

The organization is working with NGOs in Mumbai who are child focused, supporting them to achieve their -objectives with children by integrating those objectives into the sports-for development framework. Magic Bus is also working with juvenile delinquents providing them the much needed space to express themselves and channelize their energies into more creative pursuits.

In Partnership with UNICEF , Magic Bus is implementation a training for trainers programme where they train primary education teachers in Sports for development.

Interested to know more about Magic Bus? Visit their website at http://www.magicbusindia.org/.
There is just so much happening out there!

Masoom – Illuminating the Night Schools of Mumbai


Twenty one year old Amol Pashilkar attempted his SSC examination in the year 2004-05. Unfortunately, he could not clear his examinations; he passed only in English. Since his confidence levels suffered a blow, he found it very difficult to reappear. After a four year long gap, in 2009, he took admission in Milind Night High School. With his renewed focus, could he clear the examinations?

Amol got 74% in his SSC. How did this drastic improvement come about? Amol could leap forward in academics because of the extra classes conducted by a Maharashtra based social organization that goes by the name Masoom. Masoom works with night schools in Mumbai, with the aim of improving academic performance of night school students.

Masoom is the first organization in Maharashtra to run a comprehensive intervention program for night schools. Masoom offers a unique approach to planning and implementing a comprehensive program for night schools based on their different needs. Masoom’s strategy for sustainable change is to work in the spirit of partnership with all major stakeholders in the education system. Because of Masoom, many like Amol could complete their education. Their interest in studies increases tremendously.

“I came across students who were largely self-motivated. They worked during the day and would attend classes in the evening. Nobody was forcing them to school. They came because they wanted to learn.” – Nikita Ketkar, Founder of Masoom

Tracing the beginnings

Nikita Ketkar, the founder of Masoom, stumbled upon the idea of helping night schools back in 2001. She was working in the civil services and was appointed on a project to identify child domestic workers, in the night school of Mumbai. Nikita adds, “I came across students who were largely self-motivated. They worked during the day and would attend classes in the evening. Nobody was forcing them to school. They came because they wanted to learn. It was sad to see that justice wasn’t being delivered to their aspirations.”

Masoom - Basic Science Concepts taught in a night school

Masoom - Basic Science Concepts taught in a night school

In 2006, Nikita further undertook research related to problems faced by night school students, under the Pukar Scholarship. Based on the findings, she decided to do something about these issues. She resigned from office and founded Masoom in 2008, her entire research team by her side. To facilitate learning for night school students, Masoom has developed a three pronged approach:

1. Providing Infrastructure such as computers, Science laboratory apparatus, mathematic kits, library books, notebooks, educational charts, workbooks and worksheets, teacher training material, Braille textbooks and audio-visual material

2. Capacity Building by organizing training sessions and workshops for teachers, parents and students, vocational guidance for students, counseling, extra curricular classes such as Life skills, yoga, meditation

3. Advocacy: Masoom works closely with all stakeholders and intend to act as an advocate for all issues concerning night schools

Since night schools are run from 6:30 to 9:30 in the evening, most of these kids come after long hours of work. By providing meals, Masoom ensures that they can study more efficiently. Nikita adds, “We want to build not just academic strength but also employability. Many students who earlier had to study with an empty stomach could not focus. Now we provide meals. The kids call it ‘nashta’ as sometimes it is the only meal they have in the day.”

Sports as part of the night schooling

Sports as part of the night schooling

Members of Masoom

In its own unique way, Masoom has touched the lives of many students, growing from just two schools to now ten. There are courses called the ‘bridge courses’ that help drop outs overcome gaps and at the same time, there is facility of psycho counseling for students with learning disabilities. They also help link students to government certified computer courses, for which they have initiated scholarships for part funding. With such personal care and concern for holistic development, there are bound to be many many success stories like Amol’s.

Visit Masoom’s website here: http://masoomforu.org/

Aseema: Expanding Horizons of Education

Education, we’ve always believed, holds the key to a progressive future. Currently, less than 50% of our children in the age group of 6-14 years attend school. The Right to Education (RTE) bill 2010 provides a necessary foundation for spreading primary education in the country, which should improve the percentage of children attending school. In absolute numbers, this bill could impact 35 million children who are right now deprived of education due to various reasons.

Aseema, a Mumbai based non-profit organization, is working with underprivileged children to provide them a nurturing and stimulating educational environment. By doing so, it aims to bring these children back into the mainstream of society.

Assema Montessori is a first of its kind center for street children in India. Established in August 2000 at Pali Chimbai Municipal School, the Montessori provides children with a firm education foundation.

In 1996 Assema started the Project Igatpuri for educating the tribal children of Awalkheda, a small hilly village situated 5 kilometers from Igatpuri.

The Better India caught up with Aseema and here is an interview with them:

What was the motivation behind starting Aseema?

In 1988, Dilbur Parakh worked with the Union of Civil Liberties in Thailand and was earlier involved with social work in Mumbai. Since 1990, she worked as the legal officer for Asia with the International Commission of Jurists (ICJ) in Geneva. But she always knew that she had to work with children. The introduction of the Convention on the Rights of the Child during Dilbur’s posting in Geneva strengthened her resolve to work for the rights of children. She worked there for over five years and then decided to quit her job and get back to India. On returning to India, she started ‘Aseema’ at the grassroot level with some like-minded people. Aseema was formally started on 15 December 1997.

What is Project Igatpuri? And the challenges you faced while setting up this project?
A systematic study of the people at Awalkheda, Igatpuri and the surrounding villages, has helped Aseema achieve a comprehensive understanding of the educational needs of the children in these villages. The experience gained in conducting educational activities in Mumbai has helped in starting our Education Centre for Tribal Children in Awalkheda. The Education Centre will empower the children with a strong educational foundation and enable them to build a brighter future for themselves and their community.

Construction of the Pre-Primary Section started in February 2009. Owing to the torrential rainfall in Igatpuri from June to September, we have been able to carry out construction activities only from October to May. A classroom and a toilet block at the Education Centre have been constructed. A Solar Energy system has also been installed. This is necessary in Igatpuri as the area faces power cuts ranging from 3 hours to 9 hours a day. We had the Public Works Department construct a paved road up to the village. Tree plantation drives have been carried out with the help of the local people as well as children from our Mumbai projects and a well has been dug which is open to use by the villagers as well. Aseema’s well was the only source of water for some people last year. A water harvesting expert has contoured the land and contour trenches and check dams have been created which will help to recharge the well.

In March 2010, Aseema started pre-primary classes for the first batch of 30 children.

This year we also had 40 children studying in the Sitabai Kavji Mengal Aanganwadi set up by Aseema in the nearby village of Jambhwadi, Igatpuri in July 2007. These schools are the only well-functioning schools in the area and have become centers for further development of the community.

We have recruited local people as teachers and have introduced them to Aseema’s teaching approach. The Aseema approach stems from the belief that all children have an innate love for learning which grows and flourishes when there is a bonding between the teacher and the child. It also lays a lot of emphasis on the holistic development of the child rather than only academic achievement. This approach draws from the Montessori approach to education which gives children the freedom to learn and grow at their own pace. The school has, therefore, been equipped with carefully designed Montessori material and other attractive teaching aids.

The challenges we faced and are still facing are numerous. It will take a while before the local community completely accepts and trusts us. It is only once they see their children learning and doing well at school that they will really believe that education can change their lives. Other challenges like raising funds for the construction and running of the Education Center continue but when we see the little ones regularly coming to school and enjoying their work, we feel it is all worthwhile.

What is the social impact Aseema has been able to make on the community?

Aseema’s Community Center acts as an integral link between the communities the children come from and the schools. It generates awareness about the importance of education, monitors attendance and dropout rates, etc. Through our activities in the school, children are becoming more aware of their rights and responsibilities and subsequently they carry this awareness forward into the community. The parents are thrilled and proud to see their children perform at the Annual Exhibition, Annual Sports Day and Annual Day as well as on Open Days and at PTA meetings.

In June 2009, we introduced a teacher training programme for community women at our Pre-Primary Center located at the Santacruz (W) Municipal School. This in-house integrated training programme draws young women from the local community and gives them intensive training in the Aseema approach to education. This programme has strengthened the student-teacher bond. With both the children and the trainee teachers coming from similar socio-economic backgrounds, they relate better to each other, and the trainee teachers are committed to ensuring that the children grasp all that is being explained in class. It gives them an opportunity to adopt a professional career, contribute meaningfully and gain the respect of the community.

What are the other activities carried out by Aseema to provide holistic education to children?

Since its inception, Aseema has been striving to provide high quality, relevant education to Mumbai’s most neglected children – children living on the streets, or in slums, in inhuman conditions. Today, we are proud to see over 1000 children enrolled in school, learning well and exploring their potential.

In partnership with the Municipal Corporation of Greater Mumbai (MCGM), we are running three schools – Pali-Chimbai Municipal School (PCMS)in Bandra west , a suburb of Mumbai, the Santacruz (W) Secondary Municipal School (SMS) and the Kherwadi Municipal School (KMS)in Bandra East. Our programmes in PCMS and SMS may be regarded as models for education in Mumbai. They have shown how MCGM schools can upgrade their educational programmes and offer better services to children while working in partnership with NGOs and other bodies. We are currently implementing this model at KMS which we have recently adopted and are keen that it be replicated in other municipal schools as well. We are currently working with the MCGM through high level committees and other focus groups to promote the implementation of a well designed public private partnership.

How did the concept of Children’s Art came about? What are the products on offer and how do you plan to take it forward?

A somewhat unique programme at Aseema is the transforming of some of the artistic flair of the children into marketable products. Our children create beautiful art under the guidance of teachers who give them complete creative freedom. The children’s drawings are then used to make high quality products of paper, ceramic, cloth and wood.

We started with selling the children’s paintings at exhibitions and gradually moved to transferring their paintings on to products like crockery, napkins, scarves, paper bags, etc. The popularity of our products drew the attention of the students of the Wharton Business School, who with the help of students of S.P. Jain Institute of Management studied our products and created a business plan to help Aseema become self sustaining. This study led to the establishment of our Products Division.

Our products include greeting cards, ruled books, notepads, art books, gift paper pen holders, combined holders, card holder, memo holder, pin holder, trivets, mugs, key chains, bags, mobile and spectacle cases, pencil pouches, change pouches bed table, coffee table, coasters, trays, etc. Prices range from Rs. 15 to 2000 and all proceeds are ploughed back into Aseema’s educational projects.

Click here to visit the website and to know more about Aseema.

Granthayan – Mobile Book Stores for Rural India

Urban India has it easy in terms of access to literature and good books. We have our malls and online book shops. However, it is not so easy for people in rural India to get access to vernacular literature. Majority of the rural population get access only to newspapers and textbooks. One man, Pankaj Kurulkar, aims to change this scene with his wonderful initiative – Granthayan.

Aruna Viswanatha reports about Granthayan in this article at The Mint:

An electrical engineer by training, 45-year-old Kurulkar ran a networking and hardware solutions company for 15 years, before he put Rs3 crore of his own into Granthayan, a chain of mobile bookstores that travels the length and breadth of Maharashtra selling mostly Marathi books. Kurulkar says he plans to later replicate his business model in other states, focusing on books in their regional languages. 

As one can easily imagine, the roadblocks and problems that such an initiative would face are significant:

Only 59% of India’s rural population can read, according to the 2001 census, and reading material itself is limited outside the cities. Local languages have also had to face the growing popularity of English. “The situation is pathetic. People are migrating from vernacular language to English medium, and not at all passionate about reading Marathi,” says Kurulkar, who writes novels and short stories as well.
“Rural areas don’t see anything other than newspapers and textbooks. So good, affordable reading material, which is simple, is the need for the day,” says Rukmini Banerji, a programme director at non-government organization Pratham, which prepares an annual report on the status of education measuring student literacy. “Nothing is easily available like you can go to the paan (betel) shop and get gutka.” Pratham’s publishing arm, Pratham Books, which prints cheap children’s books, also has plans to enter the rural retail market next month, according to managing trustee Ashok Kamath. 

Kurulkar, however, is confident that this initiative of his will make an impact on the current scenario. His progress so far has been very impressive:

To date, Kurulkar says, his trucks have visited 28 out of the 35 districts in Maharashtra, and covered 80% of the state. The trucks follow pre-set routes—up and down the Mumbai-Goa highway for instance—and stay in a neighbourhood from a few days up to a week, depending on the amount of local business. Each truck has a staff of three, with a driver, an accountant and a helper on board.
According to Kurulkar, Granthayan has sold around 100,000 titles in the first three months of operation, and stocks both Marathi and English titles, though, he says, 75% of the company’s stock and sales are in Marathi. 

To know more about what are the bestsellers in the rural areas and what are the other problems faced by Granthayan, please do read the entire article here.

Image courtesy: Mint

Hope continues to seep through times of distress

It has been difficult for us here at The Better India to continue to keep our spirits high during these times. The Mumbai tragedy has shaken our belief in a secure and progressive nation. And when we were just beginning to flounder in our faith of keeping this initiative alive, there appear sparks of hope in the form of people like V D Zhende, who did a great job of saving hundreds of lives during the CST station firing in Mumbai.

Mr. Zhende is a Railways timetable announcer at the Chhatrapati Shivaji Terminus. Nimisha Srivastava writes about Zhende in this article at IBNLive:

VD Zhende says, “I heard a loud explosion and then I saw public running. So, we started announcing for the government railway police (GRP) and the railway protection force (RPF).” 

However, the police for some reason did not appear on time.

“Only when public started coming with blood all over, I realised that there was some gunfight happening. So I started announcing that all passengers go out from platform 1 and not go towards the main line, recalls Zhende.

We thank people like Zhende and the numerous other unsung heroes who did their bit to save the lives of our countrymen.

Please click here to watch the video interview of Mr. Zhende.
Read the article here.

Future Thinking: E-Waste Management

With growing dependencies on computers and related peripherals, the amount of e-waste being generated in India is enormous, running into millions of tons every year. Delhi, Mumbai and Bangalore top the list in terms of total e-waste being generated in the country. Now, the Mumbai Metropolitan Region Development Authority (MMRDA) has decided to create a road map to deal with all the e-waste generated by the city and to prepare for a future e-waste management plant.

Swapnil Rawal reports in this article at the Indian Express:

The core committee would have members from the Maharashtra Pollution Control Board (MPCB), Department of Environment along with officials of the civic bodies in the MMR. 

It is great that the authorities concerned are showing some great foresight with regards to this growing issue:

Shah said that the MMR, especially Mumbai and Navi Mumbai, will face a serious problem over the handling of e-waste in years to come. “It’s something like the scenario the civic body faced around 25-30 years back with solid waste in Mumbai,” Shah stated. 

The article goes on to say:

The core committee, besides locating a site for the proposed processing plant, will also frame guidelines for the collection and transportation of the waste from designated centres to the plant, which would be operated by private players. 

Read the complete article here.

Image courtesy: http://ewasteguide.info (which is also a great site to know more about e-waste management)

Quality Education for Slum Children

The Students of Symbiosis Infotech Campus (SIC) have come together to contribute towards providing better quality education for slum children.  The group is called Prayatna and their intention is to enrich the experience that the slum children get from the government run schools that they attend. Preeti Srivastav writes in this article in the Indian Express.

“These children do attend their government-run schools, but they needed that extra looking after to make themselves more competent. We not only take classes for them on our campus but have also got them admitted in a good English medium school for their better education,” says Chauhan, adding, “We have to catch them young as it becomes difficult to shift them from a Hindi or vernacular medium schools to a English medium one.”

The really interesting part is the source of the funds for this activity:

Not neglecting the funds, he said that they were paying Rs 7000 per children to the school, which in turn takes care of all the needs of the children – from fees to books to uniforms. When asked about the source of funds, Chauhan explained that SIC students conduct film festivals and games through which they collect money for the children. They also collect old clothes and books from SIC students. However the noble idea was of alumni adopting the children.

It is truly wonderful that as part of their college activities the students are able to source funds and provide for a better education for the lesser privileged children of our country. We hope that this model will act as a source of inspiration for many other colleges across India to give back something to the society.
And the work just doesn’t seem to stop at providing classroom education, as the article goes on to say:

Apart from the schooling, they also have many activities lined up for the kids.”We bring them to our campus five times a week and give them classes for english, maths, science, personality development, general knowledge and so on. We also take them for games and sports. We show them inspirational documentaries,” says Chauhan.

One of the objectives with which The Better India was started is to spread awareness and create a sense of social contribution amidst our citizens. Hence, for us it is heartening to note that today’s students are already treading this path of spreading welfare! We wish Prayatna all the very best in their ongoing endeavors and look forward to many more school children receiving quality education from SIC and other similar college bodies.

Read the complete article here.

Teaching street children a thing or two

Akanksha Foundation, a non-profit organization trying to improve the lives of slum children via the medium of education, recently held a literary fest. The objective of the fest was to get these children excited about reading, and also to explore their and encourage their creativity in writing and expression.

 

Preeti Srivastav reports in ExpressIndia about the programme in which more than 300 children participated and enjoyed. Excerpts:

 

“Nothing can replace the joy of reading, but children are so over burdened with their courses that they tend to loose interest. We are conducting festivals of this kind to encourage reading among the children. These children hardly come across good books. So we are here to bring some good reading to them,” shares Reeves Rodrigues, general manager, Aakanksha foundation.

Read the rest of the article here, and check out the Akanksha Foundation and the work they do here. For people who love to work with children, especially in Mumbai and Pune, they could offer several opportunities for volunteering.

No more long queues in this modern Post Office

Think Post Office and you more often than not think haphazard counters with long queues. Any work to be done at this offices have been linked to being tedious and cumbersome. However, this is now in for a huge change. Nisha Nambiar, in this article of the Indian Express, writes about a model Post Office being introduced in Baramati. This PO will boast installation of latest technology in addition to automated kiosks and electronic token systems.

Excerpt:

Union communications minister Jyotiraditya Scindia had launched the project to upgrade and modernize 500 post offices in 10 selected postal circles in two phases. In the first phase, 50 post offices were identified for their physical appearance and for their work environment.

Jarodia, who will inaugurate the post office, said, “In the state circle five post offices have been identified for the first phase. Besides Baramati in Pune region, the others are Nanded, Bhandara, Calangute and Jawahar.”

The article also lists the following salient features of this modern Post Office:
* Citizens will receive mail earlier, with delivery from 10 am instead of 11.30 am
* Letters to be dispatched the same day even after 4.30 pm
* Postmaster can be contacted by email at spmbaramati@gmail.com
* No queue, electronic token display
* Fully computerised
* Separate counter for senior citizens
* Generator backup, no load shedding
* Post forum of residents

Considering the fact that a lot of information still travels via snail mail in our country, it is a welcome initiative to revamp and improve our Post Offices. This model PO will hopefully pave the way for all other post offices of the country to follow suit.

Read the complete article here.

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