Readers only offer: Get additional Rs 200 off on 'The Better Home' powerful natural cleaners. Shop Now
When a Tweet to the Railways Got a Son a Wheelchair for His Paralysed Father. In No Time!

When a Tweet to the Railways Got a Son a Wheelchair for His Paralysed Father. In No Time!

Ad Banner

Close on the heels of the incident where the Ministry of Railways came to the rescue of a woman passenger who tweeted that she was feeling harassed on the train, here’s another heart-warming incident that shows us we have a Railways with a Heart.

A passenger on the Yesvantpur-Bikaner train, Pankaj Jain, was travelling with his father who suffered from paralysis. Pankaj was taking him to Butati Dham where free treatment is offered. The closest stop to this was Merta Road.

The train stopped there for just 3-5 minutes, and Pankaj did not know how he would manage to alight from the train with his ailing father in that short span of time. He also needed wheelchair assistance.

“I called my friend, who is a doctor in Bengaluru, who suggested that I ask for help via twitter. I tweeted to the rail ministry on November 28 at around 6-7pm, asking for the train to be stopped for 10 minutes, for a wheelchair and for assistance in getting my father down at Merta Road,” Jain told HT.

His friend asked him to tweet to the railway authorities. And that’s exactly what he did.

He heard back within minutes.

What’s more, the station master and his staff were waiting to assist his father at the station!


Pankaj was truly touched by the efforts of the proactive ministry and all the persons involved. He expressed his gratitude with a photo with his father and a tweet.

Take a bow, Ministry of Railways, Suresh Prabhu and all you wonderful people who are making our train journeys better, safer and more enjoyable!

Like this story? Or have something to share? Write to us:, or connect with us on Facebook and Twitter (@thebetterindia).

Ad Banner
Let’s be friends :)
Sign in to get free benefits
  • Get positive news daily on email
  • Join our community of positive ambassadors
  • Become a part of the positive movement
Before you go...

We have a favor to ask.

Our teams put in a lot of effort to create the content you love at The Better India.

The Better Home is a range of safe and eco-friendly home cleaners by The Better India. We put out curated content on our Instagram account- green living hacks, green innovations, leading a no-tox life and heroes in the sustainability space.

It would help us if you can follow our Instagram handle and spread the word around.