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Boarding a Flight Now Faster with India’s First e-Boarding Facility Launched in Hyderabad

Hyderabad’s Rajiv Gandhi International Airport (RGIA) is now offering e-boarding facility to domestic fliers, becoming the first airport in India to do so. The airport is located at Shamshabad, about 22 km south of Hyderabad.

The facility was inaugurated by the Union Civil Aviation Minister, Ashok Gajapathi Raju, on December 28.

The e-boarding process will include all boarding processes, right from entry into the airport terminal, check-in, security check, boarding gate and boarding bridge check, before entering the plane.


Source: Wikimedia

After receiving and downloading the e-boarding pass on their phones, passengers will only need that mobile e-boarding card, and their Aadhaar card number to board the flight. They will have to flash the e-boarding card at the e-gate bar code readers, after which they will be allowed to proceed towards security check. One can also use the physical boarding pass issued at the check-in counters or the Common Use Self Service (CUSS) machines, but there will be no need to get them manually stamped.

The movement of every passenger using e-boarding facility will be electronically tracked with the help of dedicated CCTV cameras at each checkpoint.

Passengers will also have the option of entering the terminal by showing a photo-ID, in case their Aadhaar number is not available. In this case, once they obtain their boarding pass from the counter or CUSS, they just have to flash the QR Code on it at the e-gate 2D bar code reader, and head for security check. Entry through e-boarding is time bound and guided as per regulations. So the e-boarding reader machine does not allow passengers inside the terminal before the stipulated time. This will help reduce congestion inside the airport.

“We are happy to announce a comprehensive end-to-end E-boarding solution, first time at any Indian airport. After the successful pilot of the project and a go-ahead from Bureau of Civil Aviation Security (BCAS), we have used our internal capabilities to commence E-boarding (facility) in shortest possible time,” RGIA’s Chief Executive Officer, SGK Kishore, told PTI.

Union Civil Aviation Minister, Ashok Gajapathi Raju, said that the facility will be extended to other airports in a phased manner, starting with airports that have high footfall. The entire process has been developed in-house by the GMR Group-led airport.

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