Close
Igniting Ideas For impact

Embarking on a transformative journey through six chapters, we traverse India's landscape, exploring pioneering startups and their revolutionary...

9 months

TRAI Refuses to Bow down to Facebook on Free Basics. Here’s Its Latest Letter to the Giant.

TRAI has expressed its reservations about how Facebook tried to turn what was supposed to be a consultative exercise, into an opinion poll.

TRAI Refuses to Bow down to Facebook on Free Basics. Here’s Its Latest Letter to the Giant.

T he Telecom Regulatory Authority of India (TRAI) and Facebook don’t seem to be getting along too well these days. In fact, TRAI has slammed Facebook’s attempts to promote Free Basics.

A  letter sent by the regulatory body to Facebook, indicates that the social media giant’s recent campaign on Free Basics has not gone down well with TRAI.

Free Basics is a platform through which Facebook promises to offer a limited number of websites to people for free.

free basics

Photo credit: Facebook

However, there are concerns that this violates the principles of net neutrality.

screengrab of letter

Photo source: TRAI

In the letter, TRAI has expressed its reservations about how Facebook tried to turn what was supposed to be a consultative exercise, on differential pricing of data services, into a ” crudely majoritarian and orchestrated opinion poll”.

Differential pricing will allow telecom companies to offer access to a few mobile apps and websites, without charging users.

TRAI Chairman R.S. Sharma had told Business Standard that “the consultation paper was not an opinion poll and the 1.4 million comments from Facebook’s users were in a standard template and language that did not answer queries in the paper.”

Meanwhile, Facebook has accused TRAI of blocking emails people were sending, through it’s website, on differential pricing –  a key aspect of net neutrality.

According to reports, Facebook had written to TRAI saying that “despite clear and timely efforts by millions of Indians to send their comments, someone with access to designated TRAI email account, appears to have blocked receipt of all emails from Facebook to that account.”

According to TRAI, it has received around 1.89 million responses, while Facebook says more than 11 million responses supporting Free Basics has been sent to the regulatory body, say reports.

This disparity in the number of responses has become the bone of contention between TRAI and Facebook.

An open house on differential pricing of data services will be held by TRAI on January 21.

It has invited all stakeholders to participate.

It now remains to be seen if the event will lead to a consensus among the stakeholders.

Like this story? Or have something to share? Write to us: [email protected], or connect with us on Facebook and Twitter (@thebetterindia).

If you found our stories insightful, informative, or even just enjoyable, we invite you to consider making a voluntary payment to support the work we do at The Better India. Your contribution helps us continue producing quality content that educates, inspires, and drives positive change.

Choose one of the payment options below for your contribution-

By paying for the stories you value, you directly contribute to sustaining our efforts focused on making a difference in the world. Together, let’s ensure that impactful stories continue to be told and shared, enriching lives and communities alike.

Thank you for your support. Here are some frequently asked questions you might find helpful to know why you are contributing?

Support the biggest positivity movement section image
Support the biggest positivity movement section image

This story made me

  • feel inspired icon
    97
  • more aware icon
    121
  • better informative icon
    89
  • do something icon
    167

Tell Us More

Shorts

Shorts

See All
 
X