In line with the Digital India campaign, Railways has just launched three information technology based projects for the ease of passengers.
On July 8th, the Railway Minister Suresh Prabhakar Prabhu, launched three IT based passenger amenity projects with the view of keeping the next generation of paperless ticket system in focus.
As per the announcement, the three services that have been launched are:
1) NGeT for the Hindi website – that is, next generation e-ticketing will be available on the Hindi website from now on.
2) Destination SMS based alert services for trains like Rajdhani and Duranto.
3) Paperless unreserved ticketing through mobiles for Mumbai suburbs.
After NGeT on the Hindi website is functional, there are plans of using other languages as well. The Railway Board also hopes that this will encourage people to do online booking using the IRCTC website.
The paperless unreserved ticketing is being rolled out on the Churchgate – Dhanuroad suburban section covering 35 stations over a length of 123 kms. This initiative is in line with the idea of slowly eliminating the need of paper tickets. This service has been tested out in the Chennai suburban railway network and it worked out well there.
As for the SMS alert service, passengers will be required to provide their mobile numbers at the time of booking and an SMS will be sent to the registered mobile number 15 minutes before the train is scheduled to arrive at the passenger’s destination. This move has been made keeping in mind the passengers who reach their destination in the middle of the night. This would work like a premeditated alarm system for them.