With The Positive Collective, The Better India’s COVID-19 coverage is available to regional language publications for free. Write to editorial@thebetterindia.com for more details.
The Telecom Regulatory Authority of India (Trai) has issued an advisory urging people to exercise caution while joining online conference platforms via audio calls, following complaints of hefty bills received by consumers from across the country.
All You Need To Know
• One must check the terms and conditions of the dial-in service that the online conferencing platforms are providing.
• Check the costs applicable for contacting the customer care portals of such platforms i.e., for voice call tariffs and other charges.
• While some portals and apps are free of charge, some dial-in international numbers may be expensive.
According to the notification, “Incidences have also come to the knowledge where the customer care centres of some of such service providers are either premium numbers or international numbers. Obviously, the members of the public who use such services inadvertently may have to pay higher rates applicable to premium numbers or international numbers which would imply application of ISD tariffs.”
Read up about the information of the charges that may be levied to avoid bill shocks in your next bill cycle.
Click here to access the official notification in full.
(Edited by Saiqua Sultan)
Like this story? Or have something to share?
Write to us: contact@thebetterindia.com
Connect with us on Facebook and Twitter.
If you found our stories insightful, informative, or even just enjoyable, we invite you to consider making a voluntary payment to support the work we do at The Better India. Your contribution helps us continue producing quality content that educates, inspires, and drives positive change.
Choose one of the payment options below for your contribution-
By paying for the stories you value, you directly contribute to sustaining our efforts focused on making a difference in the world. Together, let's ensure that impactful stories continue to be told and shared, enriching lives and communities alike.
Thank you for your support. Here are some frequently asked questions you might find helpful to know why you are contributing?