If you are among the 7.5 million commuters taking one of 2,342 train services spread across 465 km in suburban Mumbai, chances are you could use some additional help to ease your daily commute. Well, things are going to get a lot more convenient for the 3.5 million that take the trains along the Western Railway (WR) route.
The WR (Mumbai Division) has launched a new app for smartphones called DISHA that will help its commuters navigate across the stations better.
Using this app, which is free, users can easily locate a number of facilities in the stations along the route. Think ATM machines, automated ticket vending machines, toilets, escalators and more.
Speaking to the Hindustan Times, Mukul Jain, divisional railway manager (DRM), Western Railway (Mumbai division), said the team had made a concerted effort to provide highly accurate information for the passengers’ convenience. He said, “This is a resourceful mobile app, which will give passengers exact information and location of the platforms and also direct them to restaurants, ATMs, exit points or escalators. All this, at the click of a button on your smartphone.”
The stations that fall under the WR route are some of the most crowded ones in the city, including ones in Andheri, Malad, Dadar, Bandra, Borivli and more.
After installing the app, the user has to choose the station they want information about. Then depending on their pressing needs, they can click on the relevant categories to access the data they want.
Image for representation. Image source: Wikimedia
The app is so detailed that users can even find out where the taxi/auto stands are; locations of medical rooms, offices of railway officials and even water coolers!
So next time you travel by Mumbai locals, make sure to take DISHA with you.
DISHA can be downloaded here