Thanks to an online system, the hospital was able to address the queries of 30,000 cancer patients and their families.
Tata Memorial Centre (TMC), a cancer care facility in Mumbai providing free treatment to thousands of underprivileged patients from across India, has successfully addressed the queries of 30,000 cancer patients and their families over the course of one year through its online system.
The online system was installed as a result of a collaboration with Navya Network and National Cancer Grid. It was created to cut down the number of visits cancer patients have to make when they want to consult on a plethora of issues, including diet, treatment analysis, palliative care options and more.
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According to the centre, 9,000 patients specifically were able to cut down on a trip to the hospital directly due to the system.
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Speaking to the Hindustan Times, Gitika Srivastava, founder of Navya Network said, “Availing information and clarity about treatment is a mammoth task for a family distressed by the news of cancer being diagnosed. Secondly, patients coming from every part of the country to TMC for referral treatment opinions have numerous pre- and post-treatment queries and it’s challenging for oncologists to resolve all of them in a brief appointment.”
The system has been developed to provide a holistic overview on all queries that patients and their families might have. There is an “evidence engine” that provides database of clinical trials and the latest medical options available for patients whose results have tested positive.
It also sports an “experience engine,” which, true to its word, contains information about medical cases that were treated at TMC. Users have to input their data into the system and they will, in a matter of a few hours, be provided with an informed analysis of best treatment options for their condition.
Apart from the advanced online system, the centre has also recently announced plans to open four other cancer hospitals in the country and the government will be funding them Rs 2,000 crores to do so. The hospitals will be built in Varanasi, Chandigarh, Guwahati, and Visakhapatnam.
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