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24×7 Toll-Free Infoline in 12 International Languages to Help Tourists in India

International and domestic tourists in India can now seek help and information in a hassle free manner, with just a phone call. This Monday, the Ministry of Tourism launched a 24×7 toll free infoline in 12 international languages for the safety and security of tourists visiting India.

The infoline is available on the existing toll free number 1800111363 and on the short code 1363.


Picture for representation only. Source: Flickr

The languages include the following:

  • Hindi
  • English
  • Arabic
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Chinese
  • Portuguese
  • Russian
  • Spanish

The call agents will provide information related to travel and tourism, other than giving advice on the kind of action tourists can take in times of distress, or how they can alert the concerned authorities. Dr. Mahesh Sharma, the Minister of State (Independent charge) for Tourism & Culture and Minister of State for Civil Aviation launched the line. A live demonstration of the infoline services in Japanese, Chinese, Russian and Italian languages was also presented during the launch event.

The infoline has been launched in collaboration with Tata Business Support Services Limited (Tata BSS).

Secretary to Minister of Tourism, Vinod Zutshi, said the infoline will focus on information, education and communication (IEC) for the tourists.

The Minister also announced the government will soon launch the Incredible India mobile app for tourists. Additionally, the website of Incredible India will be updated to make it more tourist-friendly.


Featured image credit: Michael Hull

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