IRCTC does not want passengers waiting for delayed trains to feel hungry and distressed.
Being right on time, every time is a tad bit difficult. The Indian Railways has its fair share of delays as well. While some waits are short, others run into hours that are frankly agonising. The crowded station does not make things easier either. These waiting periods just might be a little less inconvenient thanks to the IRCTC’s policy to be implemented across the Rajdhani, Duronto and Shatabdi Express.
This policy of the ‘Indian Railways’ is called a ‘train late’ situation. If your train is running two hours later than its arrival time, you are entitled to a meal, provided you are travelling by any of the trains mentioned above.
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The IRCTC has compiled quite a sumptuous menu with good options for those looking for a quick, healthy bite.
Tea and Coffee
Dig into two biscuits, and sip some tea or coffee. You will get a CCM-approved biscuit brand, and sugar as well as sugar-free sachets (7gms) and a milk creamer sachet (5gms).
You will get four slices of bread, brown or white, you choose. Along with that, you get 1-butter chiplet (8-10 gms). As for beverages, you get one 200 ml fruit drink, in a tetra pak, and a choice of tea or coffee. Again, accompaniments include sugar and sugar-substitutes, and a milk creamer sachet of 5 gms.
There are two dining options.
In the first option, you get 200 gm of rice, 100 gms of yellow dal or rajma chole as you choose, and 15 gm pickle sachets.
In the second dining option, you get seven pooris, totalling around 175 gms, another 100 gms of mixed vegetables or aloo bhaji, 15 gm pickle sachets and salt and paper sachets.
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The IRCTC has always acted on feedback to implement policies to ease commuters troubles during train travel. Whether it is the introduction of softer blankets, POS machines, or a food-vending machine in a train, the steps taken by the IRCTC make train travel a pleasure.
(Edited by Shruti Singhal)
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