Rumana Jafri happens to be the first female and the 46th Block Development Officer, at Madanpur Rampur, at Kalahandi district in Odisha. She has taken it upon herself to work towards the betterment of the region, and its people.
Born and brought up in Bhubaneshwar, she topped her Class 12, and graduation exams. She appeared for the civil services exams and even taught students who aspired to be in the service. She cleared the Odisha Administrative Services exams, and is a 2015 batch cadre.
It all started within a week of her joining office when she decided to remodel the grievance procedure of her block. She decided to appoint a grievance redressal coordinator, who registered any complaints of the people. Within eight days, the complainants would get the status of their grievances/applications. Time, money and energy were saved, as the public was prevented from making repeated trips to the block office, only to be harassed by middle-aged men.
But Rumana Jafri did not stop there. Her true moment came, when an elderly woman in a remote village in Madanpur Rampur, required assistance. Her land encroached, the poor lady was distressed. Rumana Jafri attended to the lady herself, at midnight, and arranged for an ambulance to shift her to the district hospital around 60 kms away.
This was the first time any BDO from Madanpur Rampur, had visited a patient, that too at such a late hour. Further, it was a Sunday, so the officer even succeeded in breaking the myth that there is no work on Sundays for civil servants.
The OAS Officer has been braving issues that come her way, unwilling to back down, and continuously working 24X7 for the betterment of the people. According to her, it is never the question of a working or a non-working day, as every day is a day of performing your duty.
She has made sure all the complaints are taken down in writing, so accountability and transparency are maintained constantly. This ensured that not only were the complaints noted, but they were also resolved, and followed up.
It is indeed commendable, because Rumana Jafri has been in office for just a month, but is bent on giving her best and pushing the barrier for good work.
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Madanpur Rampur, in Kalahandi, is lucky to have an OAS officer who actively looks after the needs of people, placing them before any personal priorities.
Edited by Shruti Singhal.