The rationale behind the Western Railways’ move of introducing these disposable, eco-friendly hand towels and pillow covers for the third Rajdhani passengers is to not only tackle complaints related to hygiene but also save money due to the numerous towel theft cases on train journeys.
Passengers of the recently introduced Rajdhani between Bandra Terminus and Hazrat Nizamuddin will now enjoy an eco-friendly journey with the Western Railways’ newly launched disposable, eco-friendly hand towels and pillow covers.
These towels and pillow covers were introduced on a trial basis on the Mumbai-Central Jaipur line where it received positive feedback.
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Over 2,300 pillow covers and hand towels made of biodegradable cotton are being distributed per round trip.
While a standard towel can cost anywhere close to Rs 6 per piece including the procuring, washing and handling costs, this disposable towel costs Rs 4.75 a piece. Similarly, the cost of a disposable pillow cover comes up to Rs 8 inline with the traditional railway pillow covers.
Therefore, the rationale behind the Western Railways’ move of introducing these disposable, eco-friendly hand towels and pillow covers for the third Rajdhani passengers is to not only tackle complaints related to hygiene but also save money due to the numerous towel theft cases on train journeys.
Statistics by the Western Railways reveal that an average of five complaints are filed related to linen hygiene per month only at its Mumbai division. And over 70 towels get stolen per month on each WR train operating between Mumbai and other cities.
Speaking to the Times of India, WR chief PRO Ravinder Bhakar said, “Almost 90% of passengers on Rajdhani Express have given positive feedback. The rest have demanded more napkins but have not questioned the quality.”
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