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Lucknow Metro Station Is Set to Become India’s First to Provide Free Water & Toilet Facilities

With the opening of Phase 1 of Lucknow Metro stations looming, officials have reported that the city’s brand new metro stations will have complimentary drinking water and no charge for toilet facilities, a first for India’s metro projects.

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Lucknow Metro stations are set to be the first in the country to offer commuters free, purified drinking water and toilet facilities at all of their 21 stations.

An official of the station told Times of India, “We are building three toilets each for men and women and one seat for differently-abled persons at all 21 metro stations. These will be available only for commuters who pay using token or the Go-Smart card.”

Lucknow Metro. Photo Source: Facebook

On top of being India’s first metro network to offer free drinking water and toilet facilities, Lucknow Metro will also become the firstin the country to have its own FM radio station. It will operate alongside a collaboration with a private radio station to provide information regarding metro safety as well as on and off board entertainment. It will also provide free -WiFi at all stations to commuters with a ‘Go Smart’ card.

The commencement of civil works on Uttar Pradesh’s capital state metro network started on September 27, 2014. The initial plan was for the first phase to be open to the public by this month.


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Lucknow Metro is expected to cover 140km in the city in a total of four phases over the next 25 years, operating two routes, from North to South and East to West. Once completed, the Metro will shoulder the huge responsibility of ferrying a large portion of Lucknow’s over 3 million population, and will become an integral service in a city that continues to grow and attract large number of people. It is also reported that it will be the fastest built metro system in the world and the most economical high speed rapid transit system project in India.

At the 5th Annual Metro Rail Summit held in New Delhi last year, Lucknow Metro was awarded ‘Best Metro for Excellence in Innovative Designs,’ beating other states’ metro projects, including Delhi Metro, Mumbai Metro and Jaipur Metro. In the same year, the metro was further awarded with the European Society for Quality Research (ESQR) Choice Prize Award 2016 under the Gold category.

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Written by Lucy Plummer

Born in London, UK, Lucy has traveled the world before falling in love with India during a 9-month backpacking trip in 2016. She's passionate about humanity, culture, food and mountains.